Last updated: 11.06.2026
The information on https://globalexposupport.com is provided in good faith for general information purposes only. It does not constitute professional advice of any kind, including legal, tax, customs, insurance, financial, logistics or event-management advice, and must not be relied upon as such. You should obtain appropriate professional advice before acting on any information on the Website.
Descriptions of our services, case studies, indicative time savings (including references to returning 60 to 80 hours of internal team time per event), example timelines and illustrative results reflect past projects or typical scenarios. They are not promises or guarantees of outcomes for any particular project. Actual results depend on factors outside our control, including event organisers, venues, Suppliers, carriers, customs authorities, lead times and the Client’s own decisions and responsiveness.
The Website may refer to exhibitions, venues, suppliers, regulations, deadlines and country-specific requirements. Such information may change without notice and should always be verified with the relevant organiser, venue, supplier or authority. We accept no responsibility for decisions made in reliance on third-party information referenced on the Website.
Global Expo Support is a coordination and project-management service. We are not an exhibition organiser, stand builder, freight carrier, customs broker, designer or manufacturer, and nothing on the Website should be understood as an offer to provide such services ourselves. The respective responsibilities of Global Expo Support, Suppliers and Clients are set out in our Terms and Conditions of Service and Supplier Responsibility Disclaimer.
While we take reasonable care in preparing the Website, we do not warrant that its content is accurate, complete or up to date, and we exclude liability for errors or omissions to the fullest extent permitted by law. This Disclaimer should be read together with our Website Terms of Use and Limitation of Liability Clause. Nothing in this Disclaimer excludes liability that cannot be excluded under English law, or affects the statutory rights of consumers.
Last updated: 11.06.2026
This clause applies to your use of the Website and, together with clause 2.16 of the Terms and Conditions of Service, to the provision of our services. In the event of conflict in relation to services, clause 2.16 of the Terms and Conditions of Service prevails.
Nothing in this clause or in any of our policies excludes or limits liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under the laws of England and Wales.
Subject to clause 2.1, we are not liable, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, for: loss of profits, revenue, sales or business; business interruption; loss of anticipated savings; loss of opportunity, contracts, goodwill or reputation; wasted expenditure, including event participation fees, stand space costs, sponsorships, travel, accommodation and marketing spend; loss of or damage to goods, materials, merchandise or equipment; loss or corruption of data or software; or any indirect, special or consequential loss, even if we were advised of the possibility of such loss.
Subject to clause 2.1, we are not liable for any loss arising from: the acts, omissions, delays, defective work, insolvency or failure of any Supplier, venue, event organiser, carrier, customs authority or other third party; the cancellation, postponement, curtailment, relocation or alteration of any exhibition or event; shipping or customs delays, seizures, inspections or charges; or Force Majeure events as defined in our Terms and Conditions of Service.
Subject to clause 2.1, our total aggregate liability arising out of or in connection with any project is limited to 100% of the Fees paid or payable by the Client for that project; and our total aggregate liability to any user arising out of or in connection with the use of the Website is limited to £100.
You are responsible for insuring your goods, materials, merchandise, equipment and event participation against loss, damage, cancellation and related risks. The limitations in this clause reflect the fact that we provide coordination services for a fixed fee, do not control third parties, and are not in a position to insure risks attaching to your goods or your event investment. If you are a consumer, these limitations apply only to the extent permitted by applicable consumer protection law, and your statutory rights are unaffected.
Last updated: 11.06.2026
Global Expo Support coordinates third-party suppliers and service providers on behalf of its clients. We act as a single operational point of contact between the client and its Suppliers. We do not manufacture, build, print, design, transport, store or install anything ourselves, and we are not an exhibition or event organiser.
Unless expressly agreed otherwise in writing: (a) contracts for goods and services provided by Suppliers are made directly between the client and the relevant Supplier, even where we obtain quotations, place orders, give instructions or make payments on the client’s behalf as the client’s agent; (b) each Supplier’s own terms and conditions, including terms relating to liability, insurance, cancellation, deposits, payment, warranties and complaints, apply to the goods and services that the Supplier provides; and (c) clients are responsible for reviewing and accepting Supplier terms before orders are confirmed, and we will provide copies or links to such terms on request where they have been made available to us.
Each Supplier is solely responsible for: the quality, safety, legality, regulatory compliance and fitness for purpose of its goods and services; meeting its own deadlines, including production, delivery, build and breakdown schedules; its personnel, subcontractors, equipment, insurance and health-and-safety compliance at the venue; and any damage, loss, injury or delay caused by its acts or omissions.
We exercise reasonable skill and care in sourcing, briefing, coordinating and monitoring Suppliers, and we will promptly inform the client of material problems of which we become aware and assist in pursuing remedies under the Supplier’s terms. However, we do not warrant or guarantee any Supplier’s performance or solvency, and, save where caused by our failure to exercise reasonable skill and care in our coordination role, we accept no liability for Supplier acts, omissions, delays, defects or failures.
Where we recommend or shortlist Suppliers, recommendations are based on factors such as past performance, capability, location and price. A recommendation is an expression of professional opinion, not a warranty. The decision to engage any Supplier rests with the client.
We do not mark up Supplier prices. Where the client routes Supplier payments through us, we hold and pay such amounts as agent for the client at cost, supported by Supplier invoices, and such amounts are Third-Party Costs, not part of our Fees. Refunds of Third-Party Costs depend on the relevant Supplier’s terms.
Last updated: 11.06.2026
Global Expo Support is based in the United Kingdom and provides services to clients located anywhere in the world, in respect of events held in multiple countries. This clause applies to all clients located outside the United Kingdom and forms part of our Terms and Conditions of Service.
All contracts with Global Expo Support are governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales, regardless of the client’s location or the location of the event. This does not affect mandatory rights or jurisdiction rules that apply to consumers under the law of their country of residence, nor any mandatory local laws applying to the event itself.
The contractual language is English. Where documents, Supplier terms, venue regulations or official requirements are issued in other languages, we may provide informal summaries or translations as part of our coordination services, but the original-language version prevails and we accept no liability for informal translations. Clients requiring certified translations should commission them from a qualified translator.
Fees are quoted and payable in the currency stated in the Proposal (by default, pounds sterling). The client bears all bank charges, intermediary fees and exchange-rate differences. Fees are exclusive of VAT and of any sales tax, withholding tax, levy or duty applicable in the client’s country or the event country. If the client is required by local law to withhold tax from payments to us, the amounts payable will be grossed up so that we receive the amount we would have received without the withholding, unless we agree otherwise in writing.
The client is responsible for: compliance of its products, marketing materials and activities with the laws of the event country; obtaining any visas, permits, certificates or registrations required for its personnel and goods; and the accuracy of all customs and export/import documentation relating to its goods. We will use reasonable skill and care in communicating known local requirements as part of our coordination services, but we do not provide legal, tax or customs advice for any jurisdiction.
We will not provide services where doing so would breach applicable UK, EU, UN or US sanctions or export-control laws. The client warrants that it, its beneficial owners and the intended use of our services are not subject to such sanctions, and we may suspend or terminate the engagement immediately, without liability, if we reasonably believe continuing would expose us to a breach of sanctions or export-control laws.
Our standard working hours are based on United Kingdom business hours. During event periods, we provide extended availability as described in the Proposal. Response times communicated to clients are calculated by reference to UK time unless stated otherwise.
Last updated: 11.06.2026
All intellectual property rights in the Website and in the materials we create, including the Global Expo Support name and logo, website content, copy, diagrams (including our “before and after” coordination model diagram), guides, checklists, templates, processes, proposals and methodologies, are owned by or licensed to Global Expo Support and are protected by copyright, trade mark, database and other intellectual property laws of the United Kingdom and other countries.
You may view, download and print pages from the Website for your personal use or your internal business evaluation of our services. You must not, without our prior written consent: reproduce, republish, distribute or commercially exploit any Website content; modify content or remove copyright or proprietary notices; use our name, logo or branding in any way that suggests endorsement or association; or use any content to develop competing materials or services.
Clients retain all intellectual property rights in the trade marks, branding, artwork, product information and other materials they provide to us. By providing materials, the client grants us a non-exclusive, royalty-free licence to use, reproduce and share those materials with project Suppliers solely for the purpose of delivering the agreed services. The client warrants that its materials do not infringe third-party rights and comply with applicable law, and is responsible for any claims arising from materials it supplies.
Project documents that we create, such as project plans, supplier briefs, schedules and checklists, may be used by the client for its internal business purposes and for the relevant event under a non-exclusive, non-transferable licence; the underlying templates, formats and know-how remain ours. Where design work is produced by third-party designers or studios coordinated by us, ownership and licensing of that work is governed by the designer’s terms. We will use reasonable endeavours to ensure the client receives rights or licences appropriate to its stated intended use, but clients requiring full assignment of design rights should instruct us accordingly so that this can be agreed with the designer before work begins.
If you believe that any content on the Website infringes your intellectual property rights, please contact us at contact@globalexposupport.com with details of the work, the alleged infringement and your contact information, and we will investigate promptly. We reserve all rights and remedies in respect of any infringement of our intellectual property.
Last updated: 11.06.2026
We aim to provide excellent service on every project. If something falls short, we want to know, and we will deal with your complaint fairly, promptly and confidentially. This procedure is free of charge and does not affect your legal rights.
Please send your complaint to contact@globalexposupport.com with the subject line “Complaint”, or write to us at S417GW, Chesterfield, the United Kingdom. To help us resolve matters quickly, please include: your name, company and contact details; the project or event concerned; a description of the issue and when it occurred; copies of any relevant documents or correspondence; and the outcome you are seeking.
Where your complaint relates to goods or services provided by a third-party Supplier, your contractual remedy normally lies against that Supplier under its terms. As part of our coordination role we will, on request, raise the complaint with the Supplier on your behalf, support you in pursuing a remedy, and review whether our own coordination processes contributed to the issue.
If you are not satisfied with our final response, you may suggest resolving the dispute through mediation, which we will consider in good faith; mediation through the Centre for Effective Dispute Resolution (CEDR) or a similar body can be an effective alternative to litigation. Otherwise, disputes are subject to the governing law and jurisdiction provisions of our Terms and Conditions of Service. If your complaint concerns the handling of personal data, you may also complain to the Information Commissioner’s Office (https://ico.org.uk).
Last updated: 11.06.2026
Global Expo Support is committed to making https://globalexposupport.com accessible to as many people as possible, including people who use assistive technologies. We aim for the Website to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
In designing and maintaining the Website we aim to: use clear headings, structure and link text; maintain sufficient colour contrast between text and backgrounds; support keyboard-only navigation; provide text alternatives for meaningful images and diagrams; ensure forms are labelled and usable with screen readers; use resizable text that reflows without loss of content; and avoid content that flashes or auto-plays.
Parts of the Website may not yet be fully accessible. In particular: some downloadable documents may not be fully optimised for screen readers; some third-party content or embedded tools may not meet WCAG 2.2 AA; and complex visual diagrams (such as our before-and-after coordination diagram) are summarised in text alternatives that may not capture every detail.
If you experience any difficulty using the Website, or need information from it in a different format, such as an accessible PDF, large print or plain text, please contact us at contact@globalexposupport.com or +44 7513 225 859. We will consider all requests and respond within 7 working days.
This statement was prepared on 11.06.2026 and will be reviewed at least annually and whenever the Website is significantly changed. While the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 apply to public sector bodies rather than to private businesses, we are guided by the same standards, and our obligations under the Equality Act 2010 to make reasonable adjustments for disabled people apply to our services.
Last updated: 11.06.2026
Global Expo Support conducts business honestly and complies with the Bribery Act 2010. We do not offer, give, solicit or accept bribes, facilitation payments or improper inducements, whether dealing with clients, Suppliers, venues or public officials in any country, and we expect the same of the Suppliers we coordinate. Concerns may be reported in confidence to contact@globalexposupport.com.
Although we are below the turnover threshold at which a statement is required under section 54 of the Modern Slavery Act 2015, we are committed to acting ethically in all business dealings and to taking reasonable steps to ensure that slavery, servitude, forced labour and human trafficking have no place in our business or, so far as we can influence it, in the supply chains we coordinate.
The business owner is registered as self-employed with HM Revenue & Customs. The business is not currently registered for VAT, and no VAT is charged on our Fees. Should the business become VAT registered, VAT will be added to Fees where applicable and clients will be notified.
By providing your email address, you agree that we may communicate with you electronically in relation to your enquiry or project, and that contracts may be concluded by exchange of email. You are responsible for keeping your contact details up to date and for maintaining the security of your own email systems. We recommend verifying any change of bank details by telephone using a number you know to be genuine, as email payment fraud is a known risk in international business; we will never notify a change to our bank details by email alone.
The policies and notices published on this Website are intended to be read together. If any provision of any policy is held invalid or unenforceable in any jurisdiction, that provision is to be read down or severed to the minimum extent necessary, and the remainder of the policies continue in full force.
Questions about any of these policies should be sent to contact@globalexposupport.com.
Your trusted partner for exhibition coordination, supplier management and event logistics across Europe and the UK.
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